Welcome To Eco Trustclean Services LLC

  • Call us now

    +1 (479) 769-9039

  • Monday - Sunday

    9am - 5pm

  • 661 Saydi St. Elkins, 72727,

    Arkansas

×

Let’s get started!

×


Thank You for Your Request!

FAQ

Frequently Asked Questions

Answers to Your Most Common Questions About Our Services

What types of cleaning services do you offer?

We offer a wide range of services, including residential cleaning, commercial cleaning, specialized cleaning solutions, disinfection services, post-construction cleaning, and emergency clean-ups.

Do you use eco-friendly cleaning products?

Yes, we exclusively use non-toxic, plant-based, eco-friendly products that are safe for both people and pets while ensuring effective cleaning results.

How do you ensure the safety and quality of your cleaning services?

Our team undergoes thorough training and follows industry best practices. We use advanced equipment like electrostatic sprayers and eco-friendly products to ensure high-quality results.

Can I customize the cleaning plan to fit my specific needs?

Absolutely! We offer flexible, tailored cleaning plans to meet the unique requirements of both residential and commercial clients. You can select the services and schedule that work best for you.

What areas do you service?

We proudly serve multiple locations in Northwest Arkansas, including Fayetteville, Rogers, Springdale, Bentonville, and Elkins.

How do I schedule a service or request a quote?

You can easily schedule a service or request a free quote through our website, by phone, or via email. We will respond promptly to discuss your needs.

Do you provide one-time cleaning or only recurring services?

We offer both! You can choose from one-time deep cleans, move-in/move-out services, or recurring plans like weekly, bi-weekly, or monthly cleanings.

What if I need an emergency clean-up?

We provide emergency cleaning services for unexpected situations such as floods, spills, or post-event clean-ups. Just contact us, and we’ll respond quickly.

Are your employees background-checked and insured?

Yes, all our staff members are fully vetted, background-checked, and insured to ensure your safety and peace of mind.

Do I need to be home or on-site during the cleaning service?

No, it’s not necessary for you to be present. Many clients provide access to their property, and we’ll take care of the rest. However, if you prefer to be home, that’s perfectly fine.

What is your cancellation policy?

We ask for at least 24 hours’ notice if you need to cancel or reschedule. Cancellations made within this timeframe will not incur any fees.

Do you provide supplies and equipment for cleaning?

Yes, we bring all the necessary eco-friendly cleaning products and state-of-the-art equipment for each service. If you have specific preferences, let us know, and we can accommodate them.

Can you handle large commercial spaces or industrial facilities?

Yes, we have the expertise and equipment to handle large commercial spaces, warehouses, medical facilities, and other industrial areas.

Do you offer discounts for long-term contracts or recurring services?

Yes, we provide discounts for clients who sign up for regular cleaning services or long-term contracts. Contact us to learn more about our packages.

How do you ensure the safety of children and pets during the cleaning process?

We use Plant-based, biodegradable products that are completely safe for children, pets, and the environment. We take extra care to avoid any exposure to harmful chemicals.

What if I’m not satisfied with the cleaning service?

Your satisfaction is our priority. If you’re not happy with any aspect of our service, simply let us know within 24 hours, and we will make it right at no additional cost.

Didn’t find your answer? Submit your question

Let us do the dirty work so you don't have to!

Enjoy a spotless, healthier space with our eco-friendly cleaning
services tailored to fit your needs while keeping your environment safe.

Go To Top